- Service status: if your hosting shows as “Suspended” in the client area, pay the open invoice.
- Domain expiry: check the domain’s expiry date under My domains.
- DNS: the domain’s nameservers must be ns1.denizdesign.az, ns2.denizdesign.az. New changes can take up to 24 hours to propagate.
- Files: are the site files in
public_html, and is there anindexfile? - Error message: what error does the browser show? There are separate guides for 500, 403, 404 and database errors.
- Check from another network: if the site opens on mobile data, the problem is your network or DNS cache.
If you can’t find the cause, open a support ticket with the domain name and a screenshot.
