- Go to Support → New ticket in the client area.
- Choose the right department (technical, billing, sales).
- Describe the subject and the problem in detail: domain name, error message and when it started.
- Attach a screenshot if needed and send.
You’ll get an email when there’s a reply; the full conversation stays in the Support section.
In urgent cases you can also reach us on WhatsApp or by phone. Don’t put passwords in the ticket — if needed, our staff will show you a secure way.
